In today’s digital age, user experience (UX) plays a significant role because it can make or break a business. Because of this, companies go above and beyond in providing a stellar UX to ensure users are satisfied.
However, this won’t always be the case because mistakes are always bound to happen. UX-related errors include a variety of things. Such a mistake can be a technical glitch, a feature that doesn’t work as intended, or as simple as a poorly designed feature. Whatever the case, making these mistakes can potentially ruin a company’s reputation, not to mention increasing its users’ general frustration.
In this article, we list down some of the most common mistakes in the realm of UX and how you can avoid them. Read on below to get started.
Being inconsistent is one of the worst mistakes you can make in UX. This is something that’s primarily seen in mobile apps. For instance, one feature may be designed a certain way and not as good as the rest of the app. This can lead to users getting confused with the app and eventually leading to your app or website getting uninstalled.
To avoid this, it’s best to make sure that you’re consistent with your user interface in an intuitive way. You also need to make sure that every component of your app is compatible with the app’s layout. Ensure that all the features are easy to use and present the same user experience to the user.
2. Poor Content Quality
The quality of the content you offer can significantly affect your user experience. This can also make or break your business. In today’s digital age, people are always looking for excellent content quality. Users can simply turn away from your app or site if the content is poorly written or presented.
To avoid this, you need to ensure that the content you’re offering can captivate the user and make it seem like they’re interested in it. It’s best to make sure that your content is current and that it can be easily understood and digested by your target audience.
3. Incomprehensible Navigation
One of the biggest mistakes to make in UX is having navigation that’s difficult to use. Navigation plays a vital role in your app or site because it’s usually the first thing users see after they access it. This is because it’s the way users will get around and interact with the app’s features.
If you want to avoid this, it’s best to make sure that your navigation is easy to understand and that it can be used to get precisely what the user needs with little to no effort.
4. Unnecessary Features
Adding in unnecessary features can ruin the user experience of your users. This can also turn off the user to use your app or site. This can be especially bad if the feature or functionality you add doesn’t improve your users’ experience.
You need to ensure that the feature or added functionality you’re adding can improve or enhance your users’ experience. Otherwise, your effort in incorporating these features is wasted, and your users will only be frustrated.
5. Trying to Follow Every Trend
The digital age is a fast-paced industry that’s always on the move. This is a double-edged sword because it’s constantly evolving, and it’s hard to keep up.
Trying to keep up with every trend can waste time and effort. You need to determine how your app or site can be different from the rest. If you can’t do this, it’s best to go with a trend that will work for your business.
6. Prioritizing Search Engines Instead of Users
In today’s digital age, people are most likely to search for things on the internet by using a search engine. They’re always looking for something that has high-quality content and relevant information.
One of the biggest mistakes in UX is putting the search engine as your priority instead of your users. This can lead to a bad user experience. You need to make sure that your content can be easily understood and accessed even without the help of a search engine.
Making these mistakes can potentially ruin your brand. While it may not seem like something that can do a lot of damage, you can’t underestimate the power of your users. As a business owner, you need to ensure that you’re giving your users the best experience that you can offer.